Autopilot & Automation
Autopilot lets RepliFast find new reviews, write replies, and post them for you, while still keeping you in control of anything sensitive. It is a Pro feature, and it is included in your free trial so you can try it. You set it up in Settings under the Reply automation tab.
Finds new reviews
New reviews are picked up automatically and brought into your dashboard.
Writes replies
The AI writes a reply for each new review using your brand voice and rules.
Posts the safe ones
Replies that match your approval rules are posted to Google for you. Anything sensitive waits for you.
Reviews within minutes
RepliFast uses Google's live notifications, so new reviews usually appear within minutes of being left, instead of waiting for a daily sync. This is available on Starter and up.
Instant posting
If you turn on instant posting, an approved reply can be posted within minutes of the review arriving, so customers get a fast response.
Manual approval
Nothing posts on its own. RepliFast writes the replies, and you approve and post them. Available on every plan.
Auto-approve 4 and 5 stars
Happy reviews (4 and 5 stars) are posted automatically. Reviews with 3 stars or fewer wait for you. A Pro feature.
Auto-approve except low ratings
Most reviews are posted automatically, but the lowest ratings (1 and 2 stars) are held for your attention. A Pro feature.
It catches sensitive reviews
Even in an auto mode, if a review mentions a specific detail only you would know, RepliFast does not auto-post a guessed reply. It holds the review and asks you for a quick line of context.
It cannot be turned off
The context check is always on, so autopilot never posts an answer to something it does not actually understand.
Your local time
Pick the time of day for the daily run, in your own timezone, from a list of two-hour slots. RepliFast shows your detected timezone so there is no guesswork.
Weekdays only
You can choose to skip Saturdays and Sundays if you prefer not to reply on weekends.
Daily summary
Turn on email notifications to get a summary of what autopilot did: new reviews, replies posted, and anything waiting for you.
Nudges when you are needed
You also get a heads-up when a review needs your attention, such as a context check, so nothing slips through.
- Start with Auto-approve 4 and 5 stars so happy reviews are handled while you keep an eye on complaints.
- The context check means you can trust autopilot without worrying it will guess about things it does not know.
- Try a manual sync and a few replies first to see the quality before turning everything on.
- Set the daily run time to a slot that fits your day, in your own timezone.
Managing Your Reviews
Find, generate, edit, and post replies, plus handle reviews in bulk.
How the AI Writes Replies
A look at how RepliFast turns a review into a natural, on-brand reply.
Plans & Pricing
Understand the trial, the plans, and how to pick the right one.
Review Insights
See what customers love, what to fix, and what to do next.
Still need help?
Our support team is here to help you succeed with RepliFast.