Autopilot & Automation
Autopilot lets RepliFast find new reviews, write replies, and post them for you, while still keeping you in control of anything sensitive. It is a Pro feature, and it is included in your free trial so you can try it. You set it up in Settings under the Reply automation tab.
Finds new reviews
New reviews are picked up automatically and brought into your dashboard.
Writes replies
The AI writes a reply for each new review using your brand voice and rules.
Posts the safe ones
Replies that match your approval rules are posted to Google for you. Anything sensitive waits for you.
Reviews within minutes
RepliFast uses Google's live notifications, so a new review usually appears about 10 minutes after it is left. A daily check at the time you pick catches anything missed. Starter and up.
Fast replies
On Pro, a reply your answer allows to post goes to Google within minutes of the review arriving, so customers get a fast response.
Write drafts, I post them
RepliFast writes a reply for every new review and nothing goes to Google on its own. You read, edit if you like, and post.
Post replies to 4 and 5 star reviews
Happy reviews are answered and posted for you. Reviews with 3 stars or fewer wait as drafts.
Post everything except 1 and 2 star reviews
Most reviews are answered and posted for you. 1 and 2 star reviews wait as drafts for your attention.
Replies waiting from earlier
If replies were approved but never reached Google, a switch appears under the two posting answers. Turn it on and RepliFast posts about 10 a day, newest first, skipping any you already answered on Google.
It catches sensitive reviews
Even in an auto mode, if a review mentions a specific detail only you would know, RepliFast does not auto-post a guessed reply. It holds the review and asks you for a quick line of context.
It cannot be turned off
The context check is always on, so autopilot never posts an answer to something it does not actually understand.
Your local time
Pick the time of day for the daily check, in your own timezone, from a list of two-hour slots. RepliFast shows your detected timezone so there is no guesswork.
Every day of the week
The daily check runs every day, weekends included, because reviews come in then too.
Daily summary
Turn on email notifications to get a summary of what autopilot did: new reviews, replies posted, and anything waiting for you.
Nudges when you are needed
You also get a heads-up when a review needs your attention, such as a context check, so nothing slips through.
- Start with "Post replies to 4 and 5 star reviews" so happy reviews are handled while you keep an eye on complaints.
- The context check means you can trust autopilot without worrying it will guess about things it does not know.
- Try a manual sync and a few replies first to see the quality before turning everything on.
- Set the daily run time to a slot that fits your day, in your own timezone.
Managing Your Reviews
Find, generate, edit, and post replies, plus handle reviews in bulk.
How the AI Writes Replies
A look at how RepliFast turns a review into a natural, on-brand reply.
Plans & Pricing
Understand the trial, the plans, and how to pick the right one.
Review Insights
See what customers love, what to fix, and what to do next.
Still need help?
Our support team is here to help you succeed with RepliFast.