Birdeye Pricing 2026: Plans, Per Month Cost & Hidden Fees

How much does Birdeye cost in 2026?

Birdeye starts at $299/month per location for Starter, $349 for Growth, and $449 for Dominate, all billed annually with custom Premium pricing above four locations. Most quotes land between $299 and $700 per location after add-ons. For Google review replies alone, RepliFast covers the same job from $15/month ($12/month billed annually). You can test it free on one of your own reviews in about 10 seconds.

Getting a Birdeye Quote: What to Expect

Birdeye does not list pricing on its website. The public pricing page shows tier names (Starter, Growth, Dominate) and feature checklists but blanks out the actual numbers, prompting you to "Schedule for Quote". Most prospects spend multiple sales calls before getting a concrete number.

Here is what the quote process actually looks like, and what every tier costs in practice.

Birdeye Pricing Plans 2026

Starter: $299 per location per month

Designed for single-location businesses focused on core reputation management. You get:

• Reviews AI: collect, monitor, and respond to reviews across major platforms
• Listings AI: basic business listings management
• Messaging AI: limited SMS and webchat
• Automated review requests via SMS and email
• Centralized dashboard and basic reporting
• Unlimited users and unlimited contacts

Reality check: Social media management, AI chatbot, and surveys are not included at this tier. The $299/month figure is typically the annual-billing rate; month-to-month runs about 40% higher.

Growth: $349 per location per month

Adds Social AI on top of the Starter feature set. Includes:

• Everything in Starter
• Social AI: social media posting and engagement tools
• More advanced text messaging and review campaigns
• Customer interaction and engagement tools
• Stronger automation for review and feedback collection

Growth is positioned for businesses that have outgrown manual reputation management and want a single dashboard for reviews, listings, messaging, and social.

Dominate: $449 per location per month

Adds Chatbot AI and the full Birdeye feature set. Includes:

• Everything in Growth
• Chatbot AI: automated website and inbound message handling
• Advanced review campaigns and multi-channel listings management
• Enhanced messaging and customer communication tools
• Higher engagement automation and analytics

Dominate is the highest published tier. It is designed for businesses that want to centralize all customer communication and dominate local search in their market.

Premium: Custom pricing for 4+ locations

For businesses with 4 or more locations, the published Starter, Growth, and Dominate plans are replaced by a customizable Premium plan that requires direct consultation with Birdeye sales. Premium includes:

• Custom feature bundles negotiated by location count
• Multi-location management dashboards
• API access and custom integrations
• Dedicated account manager
• Volume discounts on a per-location basis

Per-location pricing decreases as the total location count grows, but exact discounts come out of sales negotiation.

Birdeye Pricing Per Location

This is the part most prospects miss: Birdeye prices per location, per month. Each location adds the full plan cost to your bill.

Plan	1 Location	3 Locations	5 Locations	10 Locations
Starter	$299/mo	$897/mo	$1,495/mo	$2,990/mo
Growth	$349/mo	$1,047/mo	$1,745/mo	$3,490/mo
Dominate	$449/mo	$1,347/mo	$2,245/mo	$4,490/mo
Premium	n/a	n/a	Custom quote	Custom quote

For multi-location chains, the per-location math compounds fast. A 5-location business on Growth pays $1,745/month, or $20,940 per year before setup fees and add-ons.

Hidden Costs and Add-Ons

Add-On	Cost	Notes
Setup and onboarding (single location)	$500 to $1,500	One-time, varies by complexity
Setup and onboarding (multi-location)	$5,000 to $15,000	For enterprise rollouts
Innovation Fee at renewal	~8% of contract	Added when annual contracts auto-renew
Month-to-month surcharge	+40% on plan price	$419/mo on Starter instead of $299
SMS campaigns	$0.03 per message	Usage-based, above included quota
API access (Premium tier)	$500/month	On top of base plan
Early termination fee	Varies	If you cancel before contract end
Auto-renewal cancellation	90 days written notice	Required before renewal date

The Setup Trap

Birdeye charges $500 to $1,500 for onboarding a single-location account, and $5,000 to $15,000 for multi-location enterprise rollouts. The single-location setup is essentially a 90-minute Zoom call where they help connect your profiles. Tech-savvy operators can do this themselves in an afternoon.

The catch is support escalation. If you skip onboarding and the integration breaks, paying onboarding customers get priority. Skipping the fee is technically possible but operationally risky.

Birdeye Cost Per Month vs. Competitors

Feature	Birdeye Starter	Birdeye Growth	Birdeye Dominate	RepliFast	Podium Core
Base price per location	$299/mo	$349/mo	$449/mo	$15 to $29/mo	$399/mo
AI Reviews	Included	Included	Included	Included, fully automated	$99/mo add-on
Social AI	No	Included	Included	No	Limited
Chatbot AI	No	No	Included	No	Limited
Setup Fee	$500 to $1,500	$500 to $1,500	$500 to $1,500	Free	$500+
Contract	Annual standard	Annual standard	Annual standard	Monthly, no contract	Annual
Pricing model	Per location	Per location	Per location	Flat	Per plan tier

Is Birdeye Worth It?

When Birdeye Makes Sense

• You have 3+ locations that need centralized review, listings, social, and messaging management
• Surveys and competitive benchmarking are core to your operation
• You want one platform instead of stitching together specialized tools
• You have budget for $4,000 to $20,000+ in annual commitment depending on tier and locations

When to Look Elsewhere

• You just need AI Google review replies (use RepliFast for $15 to $29/mo)
• You are a single-location business and $299/month for monitoring feels steep
• You dislike annual contracts and auto-renewal clauses
• You need true reply automation without sales-call gatekeeping

How Much Is Birdeye Per Month?

Birdeye costs $299/month for Starter, $349/month for Growth, and $449/month for Dominate, all priced per location and typically billed annually. Premium pricing for 4+ locations is custom. Month-to-month billing runs about 40% higher: roughly $419/month for Starter instead of $299.

For a single-location small business, the realistic monthly cost is $299 to $419 depending on contract length. Factor in the $500 to $1,500 setup fee, and your first-month all-in cost lands closer to $800 to $1,800.

Birdeye Reputation Management Pricing

Birdeye reputation management is included on all tiers, but feature depth scales with price:

• Starter ($299/month per location): Reviews AI, basic Listings AI, limited Messaging AI. Core review collection, monitoring, and responses across major platforms.
• Growth ($349/month per location): Adds Social AI. Stronger automation, advanced review and survey campaigns, social media management.
• Dominate ($449/month per location): Adds Chatbot AI. Full feature set, advanced campaigns, multi-channel customer communication.
• Premium (custom for 4+ locations): Multi-location dashboards, API access, custom integrations, dedicated account manager.

If your main need is Google review replies specifically, Birdeye reputation management pricing is built for businesses that need surveys, social, and listings bundled, not for specialized review reply workflows.

Birdeye API Pricing

API access is part of the Premium tier and runs roughly $500/month on top of the base plan. A limited free tier exists for evaluation only, with strict rate limits and no production guarantees. If you need Birdeye API access in 2026, budget for the full Premium commitment plus the API fee.

For most teams, specialized APIs covering only reviews or only listings come out cheaper than the full Birdeye Premium stack.

Birdeye Pricing for Small Businesses

Birdeye is not optimized for small businesses. The $299/month Starter tier does not include Social AI or Chatbot AI, and the Growth tier ($349) is where most growing businesses end up. With an annual contract requirement, $500 to $1,500 setup, and an 8% Innovation Fee at renewal, the real first-year cost for a small business runs $4,000 to $6,000.

If your main need is Google review management and AI replies, a focused tool like RepliFast covers that for $15 to $29/month with no annual contract. Worth a reality check before committing to Birdeye.

Frequently Asked Questions

Does Birdeye offer a free trial?

No official free trial, but they offer demos. A 14-day pilot program is sometimes available, but it requires a credit card and converts to paid automatically. Set a calendar reminder if you try this.

Can I negotiate Birdeye pricing?

Somewhat. Multi-location deals have the most flexibility. Single-location prospects can sometimes get setup fees waived, and mentioning competitive quotes from Podium or other reputation platforms tends to unlock 10-15% off the published tier prices.

What happens to my data if I cancel?

You can export reviews and reports as CSV or PDF. AI training data and custom templates do not transfer. Most businesses feel locked in after 6+ months because exporting is easy but importing into another platform requires manual work.

Is the AI in Birdeye worth it?

Reviews AI is included in Starter and works as a review monitoring and reply assistant. Social AI (Growth) and Chatbot AI (Dominate) are where Birdeye's AI starts pulling its weight. If you only need Google review replies, RepliFast is purpose-built for that and costs a fraction of the Growth tier.

How long is the Birdeye contract?

Standard is 12 months. Month-to-month exists but runs about 40% higher ($419 instead of $299 for Starter). Auto-renewal requires 90 days written cancellation notice before the renewal date. Renewals often include an 8% Innovation Fee.

How much is Birdeye?

Birdeye costs $299/month for Starter, $349/month for Growth, and $449/month for Dominate, all priced per location with annual billing. Premium pricing for 4+ locations is custom. Add $500 to $1,500 for single-location onboarding, or $5,000 to $15,000 for multi-location rollouts.

How much is Birdeye per month for a small business?

A realistic monthly cost for a single-location small business is $299 to $419/month on Starter, depending on whether you commit annually or pay month-to-month. With onboarding, your first-month all-in cost is closer to $800 to $1,800.

What is Birdeye pricing per location?

Birdeye prices per location, with each location costing the full plan rate. Starter is $299 per location per month, Growth is $349, and Dominate is $449. A 5-location business on Growth pays $1,745/month. Multi-location chains can negotiate per-location discounts at the Premium tier.

Does Birdeye have an API free tier?

A limited free tier exists for evaluation only, with strict rate limits. Production API access is part of the Premium tier and runs roughly $500/month on top of the base plan.

What is the best Birdeye alternative?

For AI-powered Google review replies specifically, RepliFast starts at $15/month with no contract. For broader reputation management at a lower price point, consider Podium Core ($399/month) or other specialized tools depending on your needs. See our full Birdeye alternatives guide.

In Summary

• Birdeye pricing 2026: $299 Starter, $349 Growth, $449 Dominate, per location per month
• Premium pricing for 4+ locations is custom, with per-location discounts negotiated by sales
• Single-location setup runs $500 to $1,500; multi-location rollouts run $5,000 to $15,000
• Annual contracts standard, with month-to-month at +40% and an 8% Innovation Fee at renewal
• Reviews AI is included in all tiers; Social AI from Growth; Chatbot AI from Dominate
• RepliFast covers AI Google review replies at $15 to $29/month with no contract
• Birdeye fits mid-market multi-location operations that want everything in one platform

If you just need great AI review replies, Birdeye charges for a lot of features you will not use. Pick the tool that matches the job.